bnk88 Privacy Policy
This page clearly explains how bnk88 handles and protects your personal information.
Introduction
bnk88 is an online gaming platform in Myanmar, and we take the privacy of our players' personal information seriously. This Privacy Policy explains clearly and in full how we collect, manage, and protect your personal information when you use bnk88's website and services.
By registering and using our services, you are considered to have accepted the terms of this policy. If you do not agree with our policy, we ask that you stop using our services. If you have any questions, you can reach us at [email protected].
Information We Collect
When you use the bnk88 platform, we collect the following types of information from you:
1.1 Information You Provide Directly
- Your name, date of birth, and contact details provided during account registration
- Financial information required to process deposits and withdrawals
- Messages and communication records sent when contacting customer support
- A copy of your national ID or other identity documents submitted for player verification (KYC)
1.2 Automatically Collected Information
- IP address, browser type, and mobile device information
- Website browsing logs (log data) and gaming records
- Data collected via cookies and similar tracking technologies
1.3 Information Received from Third Parties
- Transaction data from payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay
- Data received from third-party services for fraud prevention and identity verification
How is your data used
We use the personal data we collect only for the following purposes:
- To create, verify, and run security checks on your account
- To smoothly deliver football, Baccarat, slots, and other gaming services
- To process deposits and withdrawals in a clear and transparent way
- To provide customer service and technical support
- To send you bonus and promotion updates related to our services (you can opt out if you prefer)
- To handle responsible gaming concerns
- To meet legal, regulatory, and compliance obligations
- To carry out fraud prevention and anti-money laundering (AML) measures
We do not sell your personal data to advertising companies or unrelated third parties without your consent.
Cookies and Tracking Technology
The bnk88 website uses cookies to improve your experience and keep the site running smoothly.
Types of Cookies
- Essential Cookies: Required for the website to function properly. Used for maintaining login sessions and running security checks.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Help us understand how the site is used so we can improve our services.
You can decline cookies through your browser settings, but note that this may limit some features of the website.
Third Parties and Data Sharing
bnk88 may share personal data with companies that help us operate our services (such as payment processors and KYC / verification services), but only in the following situations:
- Service Providers — We share only the data necessary with those who provide services related to website operations
- Legal obligations — When we are required to disclose data by law enforcement agencies or a valid court order
- Fraud prevention — When needed to protect against financial fraud
- Your consent — Data sharing that you have agreed to in advance
All third-party companies with whom we share personal data are required to follow the data protection standards we have set.
Data Security Measures
bnk88 has put in place strong technical and organizational measures to protect your personal data:
- SSL (Secure Socket Layer) encryption is used for all data transfers
- Player data is stored on access-controlled servers
- Data access is restricted to staff and departments that need it
- Cybersecurity measures are regularly reviewed and updated
- Two-factor verification is available for changes made to your account
No digital service can guarantee 100% security, but we continue working to reduce potential risks. If you believe a data breach has occurred, please contact us immediately at [email protected].
Data Retention Period
bnk88 retains your personal data for the following periods:
- Active accounts: For as long as you continue using bnk88 services
- Closed accounts: Up to 5 years from the date of closure — for legal and financial compliance purposes
- Communication records: Within 2 years after the relevant relationship ends
- Financial records: For the period required by law
Once the retention period expires, we delete your personal data securely.
Your Personal Data Rights
Every player registered at bnk88 has the following rights regarding their personal data:
Right to Access
You may request to view the personal data we hold about you.
Right to Rectification
You may request that any incorrect or incomplete personal data be corrected.
Right to Erasure
You may request that your personal data be deleted where no legal obligation requires us to retain it.
Right to Restriction
You may request that we restrict how we handle your personal data.
Right to Object
You may object to your data being processed for promotional purposes.
For any of the above rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.
Age 21+ and Child Protection
bnk88 services are intended for players aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.
If you believe we have unknowingly collected personal data from someone under the age of 21, please notify us immediately at [email protected]. We will delete that data right away.
Policy Updates
bnk88 may update this Privacy Policy at any time. Any significant changes will be announced on the website in advance, and the "Last Updated" date at the top of this page will be revised accordingly.
Continuing to use bnk88 services after updates are published means you accept the revised policy. If you do not agree with the changes, please contact us or request that your account be closed.
Contact and Enquiries
If you have questions about this Privacy Policy or wish to exercise your rights, you can reach bnk88's data protection team through the following channels:
- Email: [email protected]
- Live Chat: Available directly in Myanmar language via the 24/7 Live Chat service on the website
Our support team is available 24/7 in Myanmar language and will handle your enquiry as quickly as possible. We are committed to always putting the protection of bnk88 player data first.